This Privacy Policy explains how Renmira collects, uses, discloses, and safeguards information when individuals and organizations access or use our website and related services. By accessing or using the platform, you agree to the practices described in this policy. If you do not agree with any part of this policy, you should discontinue use of the site and services immediately. Renmira provides a digital environment for pharmacies, hospitals, clinics, and other healthcare-related entities to share, request, or exchange resources such as medications, supplies, and equipment. This Privacy Policy applies to all users who access or use websites, platforms, applications, and services operated by Renmira.

1. Our Commitment to Privacy

We are committed to protecting the privacy of pharmacies, hospitals, clinics, and professionals using our platform. This policy explains what information we collect, how we use it, and the choices available to you.

2. What Information We Collect

Information You Provide to Us

We collect information directly from you when you create or manage an account, contact us, or use platform features. This may include organization name, role, and contact details, email address, phone number, and physical address, account credentials, license or verification documentation such as DEA license number, State license number, and NPI number, messages, support inquiries, or feedback. Renmira does not request or require protected health information (PHI), and users should not submit PHI through the platform unless explicitly authorized and secured by separate agreements.

Information Collected Automatically

When you use Renmira, we may automatically collect device, browser, and usage data, IP address and general location, cookies or similar technologies used for functionality or analytics.

Information Collected from Third Parties

We may receive or verify information from public sources, service providers, or partners to confirm legitimacy, maintain accurate records, verify identities, confirm organizational details, or support compliance and security efforts.

3. Our Use of Your Information

We use the information we collect to operate, maintain, and enhance the functionality of the platform. This includes enabling account creation, facilitating communication between participating entities, managing listings, processing requests, and improving the user experience. Information may be used to respond to support inquiries, provide updates about features or policy changes, analyze usage trends, prevent fraud or misuse, comply with legal obligations, and conduct internal research or administrative tasks. If we introduce premium features, billing, or verification processes in the future, certain information may be used accordingly.

4. Cookies and Tracking Technologies

Cookies and similar tracking technologies help us understand how visitors interact with the site and allow us to maintain security and performance. These technologies may collect data about browser settings, pages viewed, time spent, and referral paths. Users may adjust browser settings to block or remove cookies, but doing so may limit or disrupt platform functionality.

5. Data Sharing and Disclosure

We may share information with third-party service providers that assist with operations such as hosting, analytics, security, billing, or communication services. These providers will only access the information necessary to perform their functions and are expected to protect it appropriately. We may also disclose information if required by law, regulation, court order, or legal process, or when necessary to enforce our rights, protect users, investigate fraud, or ensure the safety and integrity of the platform. In the event of a merger, acquisition, restructuring, or similar transaction, information may be transferred to relevant parties as part of that process.

6. Data Security

We implement administrative, technical, and physical safeguards designed to protect the information submitted through the platform. While we strive to use reasonable measures to prevent unauthorized access or disclosure, no method of electronic transmission or storage is fully secure, and we cannot absolutely guarantee the security or confidentiality of such transmissions.

7. Data Retention

We retail personal and organizational information for as long as necessary to support the purposes described in this policy, fulfill legal and regulatory requirements, or resolve disputes. The duration of retention may depend on the type of data collected, the nature of the relationship with the user or organization, and the operational needs of the platform.

8. User Rights and Choices

Users may request access to certain information associated with their accounts and may update or correct their details by contacting us or using available account settings. Depending on applicable law, users may also have the right to request deletion or restriction of certain data. We may need to verify identity or authority before fulfilling such requests, and some data may be retained to comply with legal obligations or enforce agreements.

9. Children’s Privacy

Renmira is not intended for use by individuals under the age of eighteen. We do not knowingly collect personal information from minors. If we become aware that information from a minor has been submitted without appropriate authorization, we will take reasonable steps to remove it from our records.

10. Third-Party Links and Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those external sites. Users should review the privacy policies of any third-party services they choose to access.

11. International Users

The platform is primarily intended for users located in the United States. If users access the site from other regions, they acknowledge that their information may be transferred to and processed in jurisdictions that may have different data protection laws than their country of residence.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. The updated version will be posted on the website with a revised “Last Updated” date. Continued use of the platform after changes have been posted indicates acceptance of the revised policy.

Contact Information

For questions, requests, or concerns regarding this Privacy Policy or our data practices, users may contact us at: support@renmira.com